If you have a question about anything to do with the timeOUT concert, check out the following information. If you still can't find what you are after send us an email at marketing@tcp.newsltd.com.au

TICKETS

How do I get my ticket to the concert?

Simply collect all 12 of the timeOUT tokens printed in The Cairns Post newspaper for 12 days, starting on Saturday, July 25, and present the tokens together with $20 at The Cairns Post reception and you will receive a ticket.

Additional tickets can be purchased for $80 from The Cairns Post reception or with your credit card by calling 4052 6681.

LINEUP

What time does the first band start?

About 4pm. Gates open at 3pm.

EVENT

Is this an all ages event?

Yes and all are welcome.  Proof of Age identification will be required and wristbands will be issued for those wishing to purchase alcohol at the event and all those who enter the event. 

Can I drive to the venue and park or should I catch public transport?

Public transport is highly recommended if you are planning to attend this event. Normal Bus services to and from Cairns will be running throughout the day as per normal schedules. Sunbus and taxis provide transport to the Greater Cairns area, moving people to their place of work, leisure, shopping and more.Timetables and notices can be viewed on the following website link: http://www.sunbus.com.au/tt_cairns.php 

B.   There are three main public car park areas located around the event site precinct.

These are:       

• Wharf Street  Public Car Park                        
• Hartley Street  Public Car Park                       
• The Pier Public Car Park                        
• The Esplanade  Public Car Park   

           Standard Costs Apply for all Car Parks           

Will there be access for mobility impaired people?

A.    Yes, mobility parking is available within the surrounding Public Area Car Parks.  Mobility access to the event is available with toilets provided for mobility patrons. A designated mobility impaired areas will be available at the event.  Security at the gate can assist with access support if required by notification at front entry gates upon arrival. Any persons wishing to register their arrival and specific needs can do so via:        PHONE: 02 9516 2477 / EMAIL: justin@mothershipmusic.com.au 

Will food and beverages be available at the event?

Food and beverages will be available for purchase within the event site.  Food and beverages will include fresh juices, tea and coffee, gelato, hot food, soft drinks, water and alcoholic beverages.

Will toilets be available at the event?

Portaloos will be available at the event for patron use. There are also pre existing toilets within the event site. Both toilet facilities will also cater to disabled /mobility impaired persons. 

Will there be seating at the event?

Assorted table seating and portable grandstand seating will be available within the event site. No raised seating will be permitted onto the event site 

What happens if the event is cancelled?

This event is scheduled to go ahead rain or shine; however extreme weather may result in a cancellation for safety reasons. Refunds are available by contacting the ticketing agent via instructions on website the Cairns Post directly at www.cairns.com.au/timeout or www.motherhsipmusic.com.au.  Cancellation of the event will be broadcast via media outlets such as radio, TV and websites. There will be personnel at gates to inform anyone who missed out on messages via media. All VMS signage will be changed to display cancellation messages. 

Is there anything I should remember to bring to the event?

Gates open at 3pm for this event; remember to wear suitable attire for the weather (hats, sunscreen if hot).   If you wish to purchase alcohol, you MUST show Proof of Age identification. 

Is there anything I should NOT bring to the event?

You must NOT bring any of the following items into the venue:·        

• food or beverages including water (other than for personal special dietary requirements or young children)      
• raised seating     
• umbrellas       
• video cameras or professional recording equipment   
• glass        
• knifes, weapons, packages or fireworks;     
• any object that could be used to distract, hinder or interfere with any patrons or ponies including a laser pointer;       
• any flags or banners;         
• animals (apart from authorised guide / companion dogs);        
• any dangerous goods; and        
• any other items deemed by management to be dangerous or capable of causing a public nuisance. Any items considered unsafe will be confiscated upon entry bag checks 

Can I Smoke at the event?

Yes, the event has dedicated smoking only areas within the event site. You may smoke in the areas only. Smoking outside these areas is not allowed and will result in a $200 on the spot fine. Patrons wishing to use the Smoking Only Areas will have to be 18+ and therefore produce a YELLOW (18+ Entry Wristband) to enter.        No food or drink is permitted into the Smoking Only Area. 

Can I purchase tobacco products at the event?

Yes, the event has dedicated retail area that is situated in the Main bar opposite the stage. You will need to show 18+ accreditation to enter and use this area. 

Will my bags be searched at the event?

Yes, bag checks will be carried out upon entry to event and there will be no pass outs issued unless a suitable reason is given to security /site management. Approval is subject to event’s discretion. 

I have special dietary / medical needs; can I bring food, medication or specific beverages to the event?

Yes you can.....you can request this and gain approval via email /fax to Mothership Music office. Any persons wishing to register their arrival with such items and specific needs can do so by contacting:        PHONE: 02 9516 2477 / EMAIL: justin@mothershipmusic.com.au / FAX: 02 9516 5977        Presentation of this email / fax approval at the entry gates will confirm your exception to the event rules.   

Share this article